1. Introduction
Welcome to lsoIved HCM. We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how we collect, use, process, and disclose your information across the lsoIved HCM platform. This policy applies to all visitors, users, and others who access our website (www.lsoivedhcm.com) and our services.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.
2. Information We Collect
We collect different types of information for various purposes to provide and improve our service to you. The types of information we may collect are:
2.1. Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Contact Information: First name and last name, email address, phone number.
- Professional Information: Company name, job title, industry.
- Communications: Information you provide when you contact our support team, respond to surveys, or participate in market research.
2.2. Usage Data
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
2.3. Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more detailed information on the cookies we use and your choices regarding cookies, please see our Cookie Policy.
3. How We Use Your Information
lsoIved HCM uses the collected data for various purposes, all aimed at enhancing your experience and improving our business operations:
- To Provide and Maintain Our Service: Ensuring our website and services are operational, secure, and available to you.
- To Personalize Your Experience: Understanding your needs to customize our content and service offerings.
- To Manage Your Requests: Responding to your inquiries, support requests, and providing you with the information you ask for.
- For Communication: To contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.
- For Analytics and Improvement: To monitor the usage of our Service, identify usage trends, and to improve our website's functionality and our service offerings.
- To Enforce Our Terms and Policies: Ensuring compliance with our terms of service and other legal policies.
4. Disclosure Of Your Personal Data
We do not sell or rent your personal data to third parties. However, we may share your information in the following situations:
- With Service Providers: We may share your personal data with third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Business Transfers: If lsoIved HCM is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
- For Legal Requirements: lsoIved HCM may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of the company, prevent or investigate possible wrongdoing in connection with the Service, or protect the personal safety of users of the Service or the public.
5. Data Security and Retention
The security of your data is paramount to us. We implement a variety of security measures, including encryption and authentication tools, to help protect your information. We maintain technical, physical, and administrative security measures designed to provide reasonable protection for your Personal Data against loss, misuse, unauthorized access, disclosure, and alteration.
However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access – You have the right to request copies of your personal data from us.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
7. Children's Privacy
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please do not hesitate to reach out. We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.